About Us

SYSTEMS SOLUTIONS (SSI). Our name says it all. The SSI team has been providing computer solutions to the retail/wholesale, office products, heavy truck, construction and forest industries throughout North America since 1980.

Our staff is comprised of computer and accounting professionals enabling us to provide turnkey solutions including servers, industry specific software, custom programming, on site training and ongoing software and hardware support.

The computer hardware products that we support are name brand and include servers, bar coding and communications equipment and printers.

SSI offers systems to accommodate small and large businesses. As well, our solutions are modular in design allowing our customers to expand their systems to meet their growing needs. The systems we provide are installed in thousands of businesses throughout North America. Our extensive experience allows our clients to realize the maximum benefits possible in the daily operation of computer management information systems.

The Strengths Of Our Organization That Benefit Our Clients Are:

SINGLE SOURCE VENDOR: One stop for all your hardware, software, custom programming, communications, service and support, results in greater system satisfaction due to swift, hassle free resolution of system questions and problems.

VERTICAL MARKETING: By specializing in selected markets, SSI has become an expert on the needs of specific industries and thus has developed a sound understanding of the systems. Because of this, our users realize the maximum benefits possible in the operation of computer management information systems.

PROFESSIONAL PERSONNEL: SSI's personnel are highly skilled computer and business professionals dedicated to customer service, which ensures that our customers receive timely, accurate and valuable advice on the system setup and daily operation.

RELIABLE SUPPORT: Our hardware and software experts guarantee quick response and resolution of any questions or system problems. With 75 years of combined accounting and computer experience, SSI is well equipped to serve you. Our fully proven and tested applications will make your business more efficient and profitable. Our team ensures that your hardware and software work right the first time and our technical support after the sale will quickly and painlessly resolve any issues as soon as they occur.

VALUE: We are proud to say that we offer, without compromise, a superior tailor-made software/server combination that will perform beyond your expectations, excellent staff who will make your installation painless, thorough and professional training for your staff and fast reliable after service, all this at a guaranteed price you will find very affordable. This allows you to forget about glitches and debugging and get on with what you do best - running your business. Ask our customers who will tell you how affordable our products are, how well they operate and how we take the pain and stress out of a system conversion. Many people are hesitant to go through a system conversion, but after we complete an installation they wish they had bought it sooner.

WHAT OUR CLIENTS ARE SAYING...

"KENTVALE MERCHANTS & PRO HARWARE has been a customer of SSI since 1991. Our computer system has been helping us manage our extremely varied inventory in our Country General Store, established in 1888. We started with just our main Pro Hardeare numbers in our computer system, but continue each year to add more and more. For each item, it's so helpful to see how many we've ordered in the past, how many we've sold and to whom. Unlike so many of our suppliers who sometimes complain of their computers being down for hours or even days, we've had practically no downtime with this system. I hope for many more years of great service from SSI."

Colleen (Kent) Henderson, Owner, KENTVALE MERCHANTS LTD, Your Pro Hardware

"At CHRISTIES OFFICE PLUS we find the people at SSI to be a great team to work with. They have a solid core product as well as add-on modules to meet all of your business needs for a fully integrated front end (e-commerce) and back end computer system. SSI is continually enhancing their product offerings, which makes for an even better, user-friendlier system. Some of this is because the team at SSI listens to their clients and their ever-changing needs. Their system, while fully integrated, is not complicated for our new staff to learn the basic features, which reduce learning time and allow our new staff to focus on the rest of their duties. We have been an SSI client for over 10 years and have enjoyed a great relationship, have seen many enhancements to the product; and look forward to the continued growth of a very stable, reliable product."

Lois Parr, Controller, Christies Office Plus

"“SSI will deliver on their promises”, says Doug Flatt, Vice-President of Flatt Stationers Inc.

When evaluating software that will run your business, most business owners probably worry if the demos will translate successfully into their business operation. Even after evaluating software and going through demo after demo, you’re never exactly sure until the system is running your business.

We signed with SSI in September and went live on February 18, 2008. The one thing I’ve been most impressed with SSI is the fact that SSI will deliver on their promises. They were up front and honest about what their product will do and what it won’t do.

SSI is backed by an experienced implementation and support team. The team can effectively translate technical jargon into easy to understand concepts. I was initially concerned that they were located over 1,500 miles away, but it hasn’t been an issue. They are quick to respond and offer solutions.

I’ve been impressed with the flexibility of the back office system. Because the software is “flag” driven, a lot of changes that would have required programming changes for other software providers only required a change of a flag in the SSI system.

One of our business philosophies is to build long-term partnerships with like-minded companies. Honesty and dependability are two attributes that are key in developing those relationships. SSI has proven through the sales and implementation process that they share those same characteristics.

Every business is a little different and SSI has the software and people that can adjust to all the nuances of each office supply dealer. I would highly recommend any dealer who is evaluating software dealers to review the SSI system and see how it can work for you. "

Doug Flatt, Vice-President, Flatt Stationers Inc.